My pressure gauge is not working – What do I do?
Generally, the pressure gauge will start to register a pressure reading after the board reaches 7 PSI’s which is about 100-120 pumps. The board should take about 160-180 pumps to achieve15 PSI. To start pumping make sure the high capacity screw is in place on the pump. At approximately 100 pumps the handle will become more difficult to lift up, at this point remove the high capacity screw on the pump and continue pumping until 15 PSI is registering on the gauge.
Are the fins included?
Yes, all the fins are included in each board package. Our 2019 Models come with 2 removable side fins and 1 removable center fin. 2018 Models and earlier come with only 1 removable center fin.
How will my order be shipped?
Your order may be shipped in a large box or boxes depending on items purchased. Generally, everything will arrive at the same time and some items may be delayed but will arrive within a few days. All orders are shipped via UPS, FedEx, or USPS.
Can I get a discount if I buy multiple boards?
Yes, we do offer a two board discount on iRockerSUP.ca. If you want to purchase 5 or more boards please contact us for fleet pricing.
Will rocks or sunken objects damage my inflatable iRocker Board?
All of our boards are made with Military Grade PVC and are built to withstand minor impacts to rocks, wood pilings or sunken logs. But you would still want to take caution if you do encounter such harsh terrain, as punctures caused by such use, are not covered under the warranty.
Are iRocker SUPs good for yoga?
Yes, ISUPs are rigid enough to enable stability while practicing yoga but also allow provide just enough cushion to alleviate the pressure points from performing different positions. You will have an effective and comfortable yoga experience.
Does it come with a paddle?
Yes, all iRocker package deals come with a 3 piece adjustable and floating aluminum paddle.
How do I inflate my iRocker Board?
What is the recommended PSI for iRocker boards?
The recommended pressure is 15 PSI. iRocker boards can hold up to 23 PSI however you will not gain much in terms of performance and rigidity by inflating the board over 15 PSI.
The paddle is angled – Which direction should the “iRocker” logo face when paddling?
Whichever direction makes you happy but it is easier to paddle with the logo facing towards the front of the board. This allows the water to slip more easily past the blade as it moves through the water.
How long does it take to inflate an iRocker board?
The iRocker dual action hand pump is capable of inflating the board in approximately 5-7 minutes when pumping at a quick and steady pace. Some riders have reported as little as 3.5 minutes and others have reported as much as 10 minutes. The inflation time will depend on the pace you keep when pumping. The dual-chamber hand pump that comes with the iRocker boards reduces pumping time by at least 100% over many single chamber pumps.
The iRocker electric SUP pump sold specifically on the iRocker website is specially adapted to inflate any iRocker board. It connects to a 12V car plug or marine battery and inflates the boards to 15 PSI in approximately 10-12 minutes.
Can I keep my board inflated?
absolutely, we keep our displays and demos inflated for several months at a time and they seem to never lose any air. If you choose to leave the board in direct sunlight for an extended period of time it is recommended that you deflate the board to prevent over-expansion as this is not covered under the warranty.
How do I deflate and roll up my iRocker board?
Start by making sure the valve area is dry so that water does not get inside the board. Press down and hold the red valve button for 2 seconds under the valve cap the air will rush out loudly for a few seconds so be prepared! Allow the air to escape for a minute or two then start rolling the board from the nose. Wrap the nose and then grab the board by the rails and continue to wrap until it is completely wrapped up and use the strap to keep the board wrapped up tightly.
Do iRocker boards come with a warranty?
Yes, our boards come with a 2-year warranty covering everything outside of normal wear and tear. Our warranty covers the board only. Damage due to misuse or negligence is not covered. The warranty period starts from the date of purchase. You must show proof of purchase on a valid warranty claim. Contact us at [email protected] for warranty questions.